shipping, delivery, refunds & returns
Shipping Domestic
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All fine art boxes are custom made, so please allow 7-10 business days for orders to be mindfully packaged & shipped out to their new homes. Tracking info will be sent via email for your convenience. Please note that Melanie Anne Art is not responsible for incomplete or incorrect shipping addresses that may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. Orders may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
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Shipping International
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Melanie Anne Art currently offers international shipping. Please note that Melanie Anne Art is not responsible for any applicable duty fees or import taxes which may arise upon accepting your parcel. Duty tax is charged at the discretion of the shipping company and the laws of the country that is receiving the art. During any international customs process, duty fees may be charged upon receipt. Refusal of packages does not result in a refund as the package will be considered abandoned by the courier. Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. Orders may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Delivery
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Melanie Anne Art offers artwork delivery to customers in Essex. If you are a local client, please get in touch via email for delivery timelines & quotes.
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Returns
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Please note that all artwork is final sale with no returns or exchanges. Melanie Anne Haynes is not responsible for any lost or stolen packages, or shipments delayed by the carrier. If there is a problem with your order, please get in touch via email within 7 days of your purchase.
t's & c's
AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
COLORS OF ACCURACY AND LISTINGS
We attempt to be as accurate as possible when describing our products on our website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content available on the website are accurate, complete, reliable, current, or error free.
TYPOGRAPHICAL ERRORS
In the event that a Melanie Anne Art product is mistakenly listed at an incorrect price on the website, we reserve the right to refuse or cancel any orders placed for a product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account in the amount charged to your credit card.
FRAUD PROTECTION
Melanie Anne Art online store reserves the right to refuse to process an order due to suspected fraud or un authorized or illegal activity. If such is the case, we may reject your order, or we may contact you via the email you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs, you will be credited in full for the cancelled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
GENERAL
We reserve the right to refuse service to anyone for any reason at any time. By using this website, you acknowledge and agree that these Terms and Conditions, constitute the complete and exclusive agreement between us concerning your use of the website, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the website. Any changes are effective immediately upon posting to the website. Your continued use of the website constitutes your agreement to all such terms and conditions.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of these conditions, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
NOTICE
The Company may deliver notice to you by e-mail, a general notice on the website, or by other reliable method to the address you have provided to us.
WARRANTY DISCLAIMER
This website and the materials and products on this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Melanie Anne Art disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
The Company, its officers, directors, employees, agents, licensors and suppliers, shall not be liable for any damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if the Company has been advised of the possibility of such damages. Certain state laws may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may have additional rights.
TERMINATION OF TERMS AND CONDITIONS
These terms and conditions, or any part of them, may be terminated by the Company without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Warranty Disclaimer, Limitation of Liability, Applicable Law and Indemnification, shall survive any termination.
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CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about our Terms and Conditions should be sent to us at:
melanieanneartist@gmail.com